TERMS AND CONDITIONS
RecoMcCambry.com, and all affiliated companies currently provides users with access to entrepreneur training resources (training videos, training books, educational software, etc.), various reference and communication tools (newsletters, blogs, articles, etc.), forums, shopping services, advertising and marketing services, social media services, and personalized content (collectively referred to as the “Services”). You also understand and agree that the Service may include sponsorships or advertisements. Most of these Services of RecoMcCambry.com, are provided free of charge. Unless explicitly stated otherwise, any new features that augment the current Service, including the release of new content.
RecoMcCambry.com, is also an online store for training materials and tickets to live training events. You will be charged for any materials that you wish to purchase from us. Prices may vary. You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display of delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.
Terms of Purchase and Refund Policy. Please review our terms of purchase and refund policy below as by purchasing from our Company you agree to be bound by those terms.
Restrictions on Use of Our Content. The content contained on this Website (collectively, “Content“), such as logos, artwork, text and graphics, widgets, icons, images, audio and video clips, digital downloads, data compilations, and software, is the property of RecoMcCambry.com, or the property of our licensors or licensees, and the compilation of the Content on the Website is the exclusive property of RecoMcCambry.com, and protected by United States and international copyright laws, treaties and conventions. All software used on the Website is also the property of RecoMcCambry.com, or the property of our software suppliers and protected by United States and international copyright laws, treaties and conventions.
Any and all logos, service marks, page headers, graphics, trademarks, service marks, widgets, icons, scripts and trade names (each, a “Mark“) contained on the Website are proprietary to RecoMcCambry.com, or our licensors or licensees. Permission is NOT granted to us any of the Marks in connection with any product or service that is not ours or, in any manner that is likely to cause confusion among users or that disparages or discredits us or anyone else. If you see any other Marks not owned by RecoMcCambry.com, that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
We grant you a limited license to access and make personal use of the Website. No Content of the Website or any other Internet site owned, operated, licensed, or controlled by us may be copied, reproduced, republished, downloaded (other than page caching), uploaded, posted, transmitted or distributed in any way, or sold, resold, visited, or otherwise exploited for any commercial purpose, except that you may download one (1) copy of the Content that we make available to you for such purposes on a single computer for your personal, noncommercial, home use only, provided that you: (a) keep intact all copyright, trademark and other proprietary rights notices; (b) do not modify any of the Content; (c) do not use any Content in a manner that suggests an association with any of our products, services or brands; and (d) do not download Content so as to avoid future downloads from the Website. Your use of Content on any other website or computer environment is strictly prohibited.
The license granted to you does not include, and specifically excludes, any rights to: resell or make any commercial use of the Website or any Content; collect and use any product listings, descriptions, or prices; make any derivative use of the Website or Content; download or copy account information for the benefit of anyone else; or use any form of data mining, robots, or similar data gathering and extraction tools. You may not frame, or utilize framing techniques to enclose, any Mark, Content or other proprietary information, or use any meta tags or any other “hidden text” utilizing any such intellectual property, without our and each applicable owner’s express written consent. Any unauthorized use automatically terminates the license granted to you hereunder. You are granted a limited, revocable, and non-exclusive right to create a hyperlink only to our home page provided that the link does not portray us or our licensors or licensees, or their respective products or services, in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our or any such party’s intellectual property as part of the link without our and each such party’s express written consent.
Changes to Terms. These Terms, or any part thereof, may be modified by us, including the addition or removal of terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your use of the Websites after such posting shall be deemed to constitute acceptance by you of such modifications, additions or deletions.
Changes to Website. We may change or discontinue any aspect, service or feature of the Websites at any time, including, but not limited to, content, availability, and equipment needed for access or use.
Web Forums. RecoMcCambry.com may provide its members with access to a forum for you and other users an opportunity to submit, post, display, transmit and/or exchange information, ideas, opinions, photographs, images, video, creative works or other information, messages, transmissions or material to RecoMcCambry.com and other users via chat rooms, message boards or other means (“User Submissions”). User submissions do not reflect the views of RecoMcCambry.com, (the “Forum Moderators”), neither of which have any obligation whatsoever to monitor, edit, or review any User Submissions on the Website.
The Forum Moderators assume no responsibility or liability arising from the content of any User Submissions, nor any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within any User Submission on RecoMcCambry.com. You are strictly prohibited from submitting or transmitting to the Forum Moderators any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material that could be constitute or encourage conduct that would be considered criminal offense, give rise to civil liability, or otherwise violate any law. The Forum Moderators will fully cooperate with any law enforcement authorities or court order requesting or directing it to disclose the identity or anyone posting any such information or materials.
All User Submissions will be treated as non-confidential and non-proprietary. Anything you submit or transmit to RecoMcCambry.com or post shall be deemed the property of and may be used by the Forum Moderators for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, the Forum Moderators are free to use and shall be deemed to own, any ideas, concepts, know-how, or techniques contained in any User Submission you submit or transmit to RecoMcCambry.com for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products using such information. Disclosure, submission, or offer of any User Submissions to RecoMcCambry.com shall constitute an assignment to the Forum Moderators of all worldwide rights, titles, and interests in all copyrights and other intellectual property rights in such User Submission.
The Forum Moderators may edit, copy, publish, distribute, translate, and otherwise use in any medium any User Submission that you submit or transmit to the Forum Moderators and will own exclusively all such rights, titles, and interest and shall not be limited in any way in its use, commercial or otherwise, of the submission. The Forum Moderators are and shall continue to be under no obligation to maintain any User Submission in confidence, to compensate you or any other user for any User Submission, or to respond to any of your or any other user’s User Submission.
User Content Guidelines. The following terms apply to content submitted by you: The Websites may contain comments sections, discussion forums, or other interactive features (“Interactive Areas”) in which you may post or upload user-generated content, comments, video, photos, messages, other materials or items (collectively, “User Content”). You are solely responsible for your use of any Interactive Areas and you use them at your own risk. Interactive Areas are available for individuals aged 13 years or older. By submitting User Content to an Interactive Area, you represent that you are 13 years of age or older and, if you are under the age of 18, you either are an emancipated minor or have obtained the legal consent of your parent or legal guardian to enter into these Terms, submit content, and participate on the Websites. By attending any Event, you hereby irrevocably grant to RecoMcCambry.com, affiliates, designees, successors, assigns and licensees, the right to film and otherwise record you and use your name, image and likeness in any and all media for any purpose, including, without limitation, advertising and promotional purposes as well as in, on or in connection with future Reco McCambry events and/or other events produced by RecoMcCambry.com, Novae LLC, Urban Sharks, LLC or any of Reco McCambry’s affiliates and hereby release RecoMcCambry.com, and each of the respective designees, successors, assigns, licensees and affiliates from any liability with respect thereto.
By submitting any User Content or participating in an Interactive Area within or in connection with the Websites, you agree that you will not upload, post or otherwise transmit any User Content that (a) violates or infringes in any way upon the rights of others, including any statements which may defame, harass, stalk or threaten others; (b) you know to be false, misleading or inaccurate; (c) contains blatant expressions of bigotry, racism, racially or ethnically offensive content, hate speech, abusiveness, vulgarity or profanity; (d) contains or advocates pornography or sexually explicit content, pedophilia, incest, bestiality, or that is otherwise obscene or lewd; (e) violates any law or advocates or provides instruction on dangerous, illegal, or predatory acts, or discusses illegal activities with the intent to commit them; (f) advocates violent behavior; (g) poses a reasonable threat to personal or public safety; (h) contains violent images of killing or physical abuse that appear to have been captured solely, or principally, for exploitative, prurient, or gratuitous purposes; (i) is protected by copyright, trademark, trade secret, right of publicity or other proprietary right without the express permission of the owner of such copyright, trademark, trade secret, right of publicity or other proprietary right. The burden of determining that any User Content is not protected by copyright, trademark, trade secret, right of publicity or other proprietary right rests with you. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, trade secrets, rights of publicity or other proprietary rights or any other harm resulting from such a submission. Any person determined by RecoMcCambry.com, in its sole discretion, to have violated the intellectual property or other rights of others shall be barred from submitting or posting any further material on the Websites; (j) does not generally pertain to the designated topic or theme of any Interactive Area; (k) contains any unsolicited or unauthorized advertising or promotional materials with respect to products or services, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, or any other form of solicitation; or (l) uses the name or likeness of an identifiable natural person without such person’s consent. The burden of determining that any User Content is not protected by copyright, trademark, trade secret, right of publicity or other proprietary right rests with you. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, trade secrets, rights of publicity or other proprietary rights or any other harm resulting from such a submission. Any person determined by RecoMcCambry.com, in its sole discretion, to have violated the intellectual property or other rights of others shall be barred from submitting or posting any further material on the Websites.
You agree not to upload, post or otherwise transmit any User Content, software or other materials which contain a virus or other harmful or disruptive component.
You agree not to use any technology, service or automated system to post more User Content than an individual could upload in a given period of time. You also agree not to direct any third party to use these services, technologies or automated systems on your behalf. Any conduct that we, in our sole discretion, believe restricts or inhibits anyone else from using or enjoying the Websites will not be permitted. We reserve the right, in our sole discretion, to remove or edit User Content submitted by you.
We are not responsible for the accuracy or credibility of any User Content, and do not take any responsibility or assume any liability for any actions you may take as a result of reading User Content posted on the Websites. Through your use of Interactive Areas, you may be exposed to content that you may find offensive, objectionable, harmful, inaccurate or deceptive. There may also be risks of dealing with underage persons, people acting under false pretense, international trade issues and foreign nationals. By using Interactive Areas, you assume all associated risks. We have the right, but not the obligation, to monitor User Content posted or uploaded to the Websites to determine compliance with these Terms and any operating rules established by us and to satisfy any law, regulation or authorized government request. Although we have no obligation to monitor, screen, edit or remove any of the User Content posted or uploaded to the Websites, we reserve the right, and have absolute discretion, to screen, edit, refuse to post or remove without notice any User Content posted or uploaded to the Websites at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any User Content posted to the Websites at your sole cost and expense. The decision by RecoMcCambry.com to monitor and/or modify User Content does not constitute nor shall it be deemed to constitute any responsibility or liability in any manner on our part in connection with or arising from your use of Interactive Areas on the Websites.
By submitting User Content to the Websites, you automatically grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide right and license to use, publish, reproduce, modify, adapt, edit, translate, create derivative works from, incorporate into other works, distribute, sublicense (through multiple tiers) and otherwise exploit such User Content (in whole or in part) in any form, media or technology now known or hereafter developed, without payment to you or to any third parties. Additionally, to the fullest extent permitted under applicable law, you waive your moral rights in the User Content and agree not to assert such rights against us. You represent and warrant to us that you have the full legal right, power and authority to grant to us the license provided for herein, that you own or control the complete exhibition and other rights to the User Content you submitted for the purposes contemplated in this license and that neither the User Content nor the exercise of the rights granted herein shall violate these Terms, or infringe upon any rights, including the right of privacy or right of publicity, or constitute a libel or slander against, or violate any common law or any other right of, or cause injury to, any person or entity. You further grant to us the right, but not the obligation, to pursue at law any person or entity that violates your rights and or our rights in the User Content by a breach of these Terms.
User Conduct Guidelines. The following terms apply to your conduct when accessing or using the Websites: (a) you agree not to interfere with or disrupt the Websites or the servers or networks connected to the Websites, or disobey any requirements, procedures, policies or regulations of networks connected to the Websites; (b) you agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purpose, any portion of the Websites, use of the Websites, or access to the Websites; (c) you agree not to engage in any activity that would constitute a criminal offense or give rise to a civil liability; (d) you agree not to impersonate any person or entity, including, but not limited to, RecoMcCambry.com or any RecoMcCambry.com employee, or falsely state or otherwise misrepresent your affiliation with any person or entity; and (e) you agree not to interfere with any other user’s right to privacy, including by harvesting or collecting personally-identifiable information about users of the Websites or posting private information about a third party.
Live Events. If you attend one of our live events, you will be part of an event that is live streaming and recorded. Additionally, there will be still photographs and video segments taken throughout the event by RecoMcCambry.com, Urban Sharks LLC, Novae LLC, The Fatherless Father LLC and any other third-party participant, such as speakers and sponsors. Therefore, the purchase of any live event ticket is made with the understanding that it also contains a WAIVER AND RELEASE, and that you agree to the following:
I irrevocably grant permission to RecoMcCambry.com, Urban Sharks LLC, Novae LLC, The Fatherless Father, LLC and all affiliated companies, to use my likeness in a photograph, video, or other digital media (“photo”) in any and all of its publications, including web-based publications, without payment or other consideration. I waive any right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photo. My actual testimony will not be edited. I acknowledge that there will be no compensation for my testimonial. I understand and agree that all photos and videos will become the property of RecoMcCambry.com, Urban Sharks LLC, Novae LLC, The Fatherless Father, LLC and all affiliated companies and will not be returned. I hereby hold harmless, release, and forever discharge RecoMcCambry.com, Urban Sharks LLC, Novae LLC, The Fatherless Father, LLC and all affiliated companies from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization. If my testimony is cut or not used, I agree that this was at the artistic discretion of RecoMcCambry.com, and all affiliated companies and or its affiliates and that I will not take legal action. I also agree that any claims will be Arbitrated through the American Arbitration Association and that jurisdiction for any all claims is Conyers, Georgia. I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by RecoMcCambry.com, and all affiliated companies, including without limitation any and all claims for libel or invasion or privacy. I have read the above Release and am fully familiar with the contents thereof. This Release contains the entire agreement between the parties hereto and supersedes any other Agreement that may exist.
Please be advised that we are not able to provide you with an Invitation Letter or any other immigration documentation to assist you in obtaining a Visa to travel to the United States. We advise international purchasers to obtain a travel visa prior to purchasing the live event ticket. If you live in a country that prohibits travel to the United States, we are unable to assist with any documentation. All Live Event tickets are nonrefundable and/or only available for a store credit under certain programs as outlined in these terms and conditions.
WE DO NOT ALLOW ANY VIDEO RECORDING OF OUR EVENTS FOR DISSEMINATION OR COMMERCIAL USE.
Ticketing and Age Requirement. In order to enter any Live Event, you must have Your own valid Ticket. One Ticket is required per attendee and will only be valid on the day(s) of the Event and area(s) of the Event as indicated on the Ticket. Entry into the Event is limited to persons that meet the minimum age requirements on or before the day of the Event. To enter the Event you must be at least eighteen (18) years of age or older unless the specific event designates that children are permitted. All children must hold their own ticket and will be denied access if they do not have a ticket purchased in their name.
Babies are not permitted to enter the event and you will be denied access if you are accompanied by a baby. This includes babies in strollers, portable car seats, as well as diaper bags, backpacks and strollers. Any live event arena will have its own set of rules to which the Company must abide.
You must have one of the following forms of approved identification to enter the Event that demonstrate proof of age. No exceptions will be made, even if you are accompanied by an adult or a person with valid identification. Failure to provide valid identification shall preclude you from entering the Event and you shall not be entitled to any refund nor will you be entitled to, or will the Company be liable for, any other damages, including, but not limited to, incidental and/or consequential damages. In addition, during the Event, you must be able to provide valid identification if requested by a member of security or crew. If you are not able to show a valid identification, you may be promptly ejected from the Event and you shall not receive a refund of Your Ticket.
The following original forms of identification are ACCEPTABLE and your name must appear on the ticket exactly how it appears on your identification:
• Government-Issued Passport with Photo;
• Government Driver’s License with Photo (U.S. or Canada);
• Military Identification Card with Photo; or
• Government-Issued Identification Card with Photo.
No other forms of identification will be accepted.
NO GUARANTEE OF RESULTS. We don’t guarantee results or offer legal advice. Entrepreneurship involves risk and hard work. Always consult with your professionals. Any testimonials showing our success or our coaching clients’/ consultant clients’ success are not to be interpreted as common, typical, or expected. It takes education, drive and hard work to reach your goals.
Security. In the interest of safety and comfort for all our customers and attendees, you acknowledge that admission to any RecoMcCambry.com, and any affiliated companies event is subject to strict security arrangements and that we may conduct security checks including, but not limited to, checks of the ticket holder’s person and/or x-ray scans of clothing, bags and other items as determined by us, prior to your entering the venue. We do not permit large bags, backpacks or luggage at any of our Classroom events. Any venue where we are holding an event may have its own rules and may also disallow backpacks and large bags. The following items may not under any circumstance be brought into any venue: explosive substances or materials, pyrotechnics, offensive weapons and firearms (including replica or toy firearms), projectiles and similar devices; sharp items e.g. knives (including Swiss army knives) scissors, cutlery and/or screwdrivers; spray paint; padlocks and/or chains; items that make a noise (e.g. whistles); banners, placards and/or flags; alcohol; any other items which in our opinion pose a health and safety risk to, or affect the enjoyment of, the other visitors in any way (“Prohibited Items”). You may not be permitted to enter the venue, or may be ejected from it, and required to surrender any tickets you hold without refund, if you refuse searches or refuse to leave a Prohibited Items with our security personnel. You acknowledge that restrictions and additional terms may apply to any RecoMcCambry.com and any affiliated companies event. You must check the relevant event description for details of any additional terms or restrictions before making a booking. You promise that you, and anyone on whose behalf you make a RecoMcCambry.com and any affiliated companies booking, will observe and comply with any such terms or restrictions.
Jurisdiction. This Agreement is governed by and shall be construed in accordance with the laws of the State of Georgia without regard to its principles of conflicts of law. In the event of a dispute arising under or relating to this Agreement, the Site or the Materials, you agree to the exclusive jurisdiction of the federal and state courts located in the State of Georgia, and waive any jurisdictional, venue, or inconvenient forum objections to such courts. The Site is controlled and operated by Urban Sharks, LLC from its principal office in Conyers, Georgia and is not intended to subject RecoMcCambry.com to the laws or jurisdiction or any state, country, or territory other than that of Georgia and of the United States of America.
RecoMcCambry.com does not represent or warrant that the Site, or any aspect thereof, are appropriate or available for use in any particular jurisdiction. Those who choose to access the Site at their own risk and are responsible for complying with local laws. We may limit the availability of the Site to any person, geographic area, or jurisdiction we choose, at any time in our sole discretion. You agree not to transport, import, export, or re-export any Site content to a national or resident of any of the following countries: (i) Balkans, Burma (Myanmar), Cuba, Iran, Liberia, North Korea, Sudan, Syria, or any other country to which the United States has embargoed goods; or (ii) any person or entity on the United States Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders, and you represent, warrant, and covenant to us that you are not located in or under the control of any such country or on any such list.
If any provision of this Agreement is found for any reason to be unlawful, void, or unenforceable, then that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provision. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof. A party’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. This, together with any of our policies referred to herein, constitutes the entire Agreement between you and RecoMcCambry.com relating to your use of the Site; this Agreement supersedes any and all prior or contemporaneous written or oral Agreements between you and RecoMcCambry.com regarding the same subject matter (except other written, fully-executed contracts between you and us). Neither the course of conduct between you and us, nor trade practice, shall act to modify any provision of this Agreement. This Agreement is not assignable, transferable or sub-licensable by you except with our prior written consent.
*All digital products are excluded from the 100% money back guarantee and non-refundable.
* Offers cannot be used in conjunction with each other unless otherwise stated.
If your account is in arrears or not in good standing for any reason, then any special offers, flash sales, deals, bonuses, gifts with purchase, coupons, discounts and incentives are not available for use.
Again, be sure to return to these Terms periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the top of this page and upon request we will provide you with information regarding any changes made.
Electronic Communications: When you visit the Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We may discontinue the Website at any time and for any reason, without notice. We may change the contents, operation, or features of the Website at any time for any reason, without notice.
Be sure to return to these Terms periodically to review the most current version. We reserve the right at any time, at our sole discretion, to change or otherwise modify these Terms without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made.
RecoMcCambry.com and all subsidiaries or affiliated brands (hereinafter referred to as “RecoMcCambry.com”, “We”, “Us” or “Our”) stand behind all of our products and your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.
Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.
No Guarantee of Results. We don’t guarantee results or offer legal advice. Entrepreneurship involves risk and hard work. Always consult with your professionals. Any testimonials showing our success or our coaching clients’/ consultant clients’ success are not to be interpreted as common, typical, or expected. It takes education, drive and hard work to reach your goals.
Coaching Programs and Consultations
If you purchase a coaching program from RecoMcCambry.com, you have the ability to get a refund up to 48 hours prior to your coaching session if you want to cancel. After you are within that 48 hour window before your coaching session, no refunds will be granted.
If you need to reschedule a coaching session, please do so through the scheduling link sent in your confirmation email or by emailing
Reco’s ongoing coaching programs, Basic, Intermediate, and VIP have a minimum of 3 monthly payment commitments on each. By completing the purchase of these programs on RecoMcCambry.com, you agree that you are committing to these minimums on the respective programs and can cancel at any time after the initial 3 monthly payments.
After a coaching session or consultation has been completed, there are absolutely no refunds.
Most apparel items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our customer service department within 14 days. You can contact our Customer Service Department at (678) 379-7211 during the hours of 10 AM – 4 PM EST, Monday through Friday or reach us via email at
If you are not completely satisfied with any other purchases not from our 3rd party fulfillment center, simply return the physical product in NEW condition, along with proof of purchase, within 14 days and you will receive a full refund (less shipping and handling). You can contact our Customer Service Department at (678) 379-7211 during the hours of 10 AM – 4 PM EST, Monday through Friday for or reach us via email at
Digital Download Products & E-Course Training Programs
There is no refund at all on any digital products. You will receive access to the RecoMcCambry.com training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at (678) 379-7211 during the hours of 10 AM – 4 PM EST, Monday through Friday, so we can resolve the issue. Purchase of a RecoMcCambry.com training module does not grant rights to the buyer to share, reproduce or resell the product in any way.
If you have subscribed to one of the individual month-to-month RecoMcCambry.com Coaching programs, to cancel your subscription please email
All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back.
Cancelling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at anytime you have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended, and you will still be liable for the full contract value through the term of the agreement.
If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at (678) 379-7211 during the hours of 10 AM – 4 PM EST, Monday through Friday, so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.
Gift Certificates and Coupon Codes
If you have received a coupon code for free merchandise or a gift certificate for merchandise from the Company or any of its affiliates, the coupon code or gift certificate is only good for a single use and up to the value on the code or card. Any physical items purchased are in accordance with the refund policy and digital products are nonrefundable and not eligible for exchange or store credit.
Orders with all items in stock in our main warehouse (Conyers, Georgia) are usually shipped within two business days. Some apparel items and some merchandise products are shipped by 3rd party manufacturers/suppliers directly and usually take between 3 – 10 business days to ship.
Domestic shipping charges will be stated at the time of purchase. International orders will incur shipping fees. International orders are shipped via United States Postal Service and can take 2 to 4 weeks to arrive. Expedited shipping is not available for international orders. Please note that some countries will impose additional tariffs on items shipped from abroad. The customer is responsible for any country-specific tariffs and duties. These nation-specific duties are added by your respective governments and are not shipping charges from RecoMcCambry.com. Some orders may warrant additional shipping charges due to weight and size limitation. Orders with incorrect or incomplete shipping addresses (entered by the customer) will cause delays in the customer receiving their merchandise in a timely fashion. Additional shipping fees may be charged to reship out an order a second time. An order that is refused will be charged the original shipping plus the return shipping it takes for the package to get back to our facility. All orders shipped via UPS are subject to the “Terms and Conditions of Service” as detailed on UPS.com.
If you need to modify an existing order prior to its shipment, please call into our Customer Service Department at (678) 379-7211 immediately or send an email to
Pre-Order Products/ Back Order Products
If your order includes a pre-order or backordered (out of stock) item, your entire order will be held until we have all items in stock. If you would like to receive items that are in stock right away and have your backordered items ship upon availability, please contact us by phone at (678) 379-7211 or by email at
Returns & Refunds
All Returns and Refunds policies are detailed above in the Refund Policy section.
Some MP3 downloads come in a zip folder. Therefore they must be extracted or unzipped in order to gain access to them. *MP3 DOWNLOADS EXPIRE AFTER 30 DAYS *EACH MP3 HAS A DOWNLOAD LIMIT OF 3 TIMES *NO RETURNS FOR DOWNLOADABLE PRODUCTS
To Download Your MP3
BE SURE TO READ THE INSTRUCTIONS CAREFULLY BEFORE STARTING THE DOWNLOAD PROCESS. Using a laptop or desktop
- Go to your email and find the email that has the link provided to you after you purchase the MP3.
- Check your computer firewall settings and your browser security settings to make sure that it will allow you to download the files. Some firewalls and browsers will not enable you to download files due to security/hacking policies.
- Click on the MP3 link provided to you in your email.
- If you have a Windows PC you may need to make sure you have WinZip or an application that can unzip folders. If you have a Mac the files will automatically unzip and download to your Downloads folder.
- Once they are unzipped or extracted, you can use Windows media Player, Real Player, or iTunes (for Mac) to play them.
- For Mac users, if you want to transfer the mp3 files to your iPod, iPhone, or iPad, you have to download them first from your computer, unzip the folder or extract them and then put them into your iTunes library. Once they're in the iTunes library you can sync them into your iPhone or iPad.
- Finally if files are not downloading properly try using different browsers. For instance, if you're downloading them using Google Chrome, and they are not downloading at all or they are downloading halfway; try using Internet Explorer or Mozilla Firefox. Sometimes your browser settings may cause issues with the download.
Using a smartphone or tablet (Android, Windows, iPhone, or iPad)
- These files are in a zip folder therefore you have to unzip them in order to play them. Therefore you have must an app to unzip files such as AndroZip (for Android devices), Zip File Viewer (for Apple devices) or WinZip (for Windows phone or Surface tablet).
- Go to the email you received from us that has the link to the mp3 files, which was provided to you just after your purchase.
- Click on the link and it will start to download to your download folder in your phone.
- Once it’s finished downloading, go to your unzip app and open it. Go to your Download folder and it should have the mp3 folder in it.
- From there you can play each mp3 or send it to a different folder.
If you have any questions about the products or problems downloading the mp3 files feel free to call us at (678) 379-7211 or email us at